Payment and delivery

Order, payment and delivery

Thank you for familiarizing yourself with this page before ordering. We have 2 areas that allow you to interact with two different departments. On this page you will learn how to carry out a wholesale / retail order and how you can get the right products.

Order methods

Bulk orders

  • Submit a request using the “Send request” button on the main page – > Through the site;
  • By phone, call the numbers of the Wholesale Department indicated at the top and bottom of the site;
  • Send an email to;
  • Choose wholesale products in the online store.

Retail orders

  • Through the online store, choosing the right products and filling out the data in the basket;
  • Call the retail department at the top and bottom of the site;
  • Write to Email

Payment Methods

Bulk orders

To the settlement account of AV-PHARMA CJSC, which will be sent to your e-mail.

Retail orders

  • Cashless payments
  • To Privat Bank card
  • Cash on delivery (when sending by New Mail)

Delivery Methods

Shipment at own expense from a warehouse in Kiev

Mon-Fri from 09:00 to 18:00

From any branch of New Mail

Shipment Monday to Friday